Refund policy

 Return and refund policy (Palautuskäytäntö)

Last updated: November 12, 2026

Returns You may request a return within 14 days after your order is delivered. Items must be unused, in the same condition you received them, and in their original packaging.

For hygiene reasons, sleep masks and toiletry bottles can only be returned if unopened.

How to start a return Email us at hello@travelunhurried.store with your order number and the item you would like to return. Please contact us before sending anything back. Items sent back without first requesting a return cannot be accepted.

If your return is approved, we will send you instructions and the return address in the United States.

Return shipping Return shipping is paid by the customer, unless the item arrived damaged, defective or wrong. We recommend a tracked shipping method.

Damaged, defective or wrong items Please inspect your order when it arrives. If an item is damaged, defective or not what you ordered, contact us within 7 days of delivery with a photo, and we will replace or refund it at no cost to you.

Cancellations You can cancel your order free of charge until it has shipped. Contact us as soon as possible.

Refunds We will let you know once your return has been received and checked. Approved refunds go back to your original payment method. Your bank or card provider may need 5–10 business days to show the refund.

This policy does not limit any rights you may have under applicable consumer protection laws.

Contact Questions about returns: hello@travelunhurried.store