We want you to be happy with your purchase. If something is not right, you can return it within 14 days of delivery.
How to return an item
- Email us through our contact page with your order number and the item you would like to return. Please contact us before sending anything back.
- We will reply with return instructions and the return address in the United States.
- Once the item has been received and checked, we refund your original payment method. Refunds usually appear within 5–10 business days.
Conditions
Items should be unused, in their original condition and packaging. For hygiene reasons, sleep masks and toiletry bottles can only be returned if unopened.
Return shipping
Unless the item is damaged or wrong, return shipping is paid by the customer. We recommend a tracked shipping method.
Damaged or wrong item?
If your order arrived damaged or you received the wrong item, contact us within 7 days of delivery with a photo, and we will replace or refund it at no cost to you.